How to return/ exchange product?
- Customers can exchange/ return their order within 7 days after an order has been delivered.
- All returned items must be in unused condition with all original tags and packaging intact.
- You can only apply for a return/ exchange from your Wear Your Mind account. Login to your account and go to the ‘My Orders’ section. Click on ‘View Details’ for the respective order. Then, choose the return/ exchange option, select the product(s), pick the reason, click confirm. A pop-up will open with our return/ exchange policy. Click return/ exchange to initiate the process. You will also receive an email confirmation from us as well.
- Return/ exchange policy: as we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. A maximum of Rs.100 in the form of Reward points will be refunded for the shipping charges borne by you, which can be used for future purchases. Please make sure your courier costs do not exceed the amount stipulated above.
You can courier the product(s) to the address mentioned below:
WYM- Crossroads Clothing Pvt. Ltd
75/1 Neer Nagar
Mayank Blue Waterpark Road, Bicholi Hapsi
Indore - 452018
Once we have received the products and our internal quality check has been carried out, the product amount will be credited back to as reward points or your bank account depending upon your wishes. Refund of shipping and COD charges is not applicable.